Tag Archives: Fairmont Empress Hotel

Fairmont Empress Hotel

We stayed at the Fairmont Empress for our honeymoon.
We were not disappointed. We were upgraded to a lovely suite! (Thanks Nathan)
The property is the best location in Victoria. it’s like the rest of the town was built around the hotel. Like all of the Fairmont properties it has that old historic charm to it yet with a modern twist. The Empress is known for their lovely afternoon high tea.
The property also features a large sized indoor pool and gym facility.
The room was beautiful we has a 2 room suite with separate lounge. The bed was amazing and the room was very fresh and modern.

We have loved to stay at the Empress for many years and have such good memories of bringing family and friends to stay and dine there. But several changes over the last year have completely changed our enjoyment of this hotel. For some strange reason the Bengal Lounge was closed — we always loved to go there when we stayed at the hotel. And today we took a day trip to Victoria to bring our granddaughter to tea for her birthday. The tea is very expensive but now there is no fruit to begin the tea. The service has been reduced. No tea was poured for us at all — we poured our own tea and milk, we had to remove a large dripping tea bag (not loose tea any longer) from the pot ourselve

Hotel in Victoria BC RatesFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel

Fairmont Empress Hotel

First of all, the club in this hotel is wonderful. Excellent service and the food and beverage options are incredible.

I visited when the property was under construction. I feel the guest experience for check-in could have been handled better. The Fairmont Gold club check-in seemed a bit disorganized.

Rooms were wonderful, but a little small. Most likely due to this being an older property that received a modern upgrade.

Q – the bar on property is really great, and the food did not disappoint.

We arrived on a Friday afternoon to a very unconventional check-in area. It is on the side of the hotel and difficult to find. We flew into Victoria and after the drive to the hotel (about 30 minutes) I had to use the restroom once we arrived. I asked the women behind the counter where the restroom was located as my husband was taking care of the check-in process. She told me there wasn’t one and it would be “easier” to go in my room. The hotel is currently under construction and do understand they are undergoing a renovation but to not have a restroom close by is ludicrous. When we finally made it up to our room which they call a King Luxury it was a huge disappointment. It was a tiny box and the bathroom was just as small. However, the decor was nice and the room was clean. The hotel is beautiful (non construction part) and in a great location for walking downtown. We are disappointed in such a prestigious hotel they have not done a proper job while undergoing a renovation.

Hotel in Victoria BC RatesFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel

Fairmont Empress Hotel

I had visited the Fairmont Empress when I visited Victoria well over a decade ago and always wanted to actually stay there. It certainly lived up to exceptions – the building is beautiful and the grounds have beautiful gardens. Being right across the street from the harbour and in the middle of the historic district means you are just steps away from all the attractions in Victoria. The service was friendly and helpful, I would certainly go back any time!

A fantastic, historic hotel, in a prime location. The rooms were very clean and the service we received was fantastic! The staff are very helpful, polite and professional. We will be going back as soon as we can!
Recently stayed at the famous Empress Fairmont in Victoria and was everything I’d hoped for. The rooms were definitely on the small side (especially when compared to other Fairmonts) but they were very well restored and comfortable and I felt as though the rooms suited the old Victorian style quaint feel of the property.
The staff were top notch at every turn, parking was $40/nt which is always a turn off, but that was literally the only negative of the stay. Very conveniently located in the harbour with fantastic views, and if you’re lucky enough to get a gold level room, you must enjoy the lounge from 4-7 and the again for morning breakfast. All included and the food and drinks were awesome for an inclusion.
If you’re into shopping there are some nice shops on the main floor or you’re just a few minutes walk from downtowns shops and restaurants.
Another must is high tea in the afternoon looking out at the view.
My first time but definitely not my last, I’m already booked to stay again next month.

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel

One of the great hotels of the world enhanced by spectacular surroundings. Renovations are now near two-thirds complete and will likely be finished by May. It seems that no expense was spared in completely cleaning the exterior, re-landscaping, and truly modernizing the rooms and suites, as well as activity areas. The decision to close the wonderful and iconic Bengal Lounge was met with disappointment but would not substantially take away from the enjoyment of returning to enjoy the wonderfully exclusive ambiance, dining and service that the Empress provides.

Very, very good especially the Gold Floor, regardless of the ongoing renovations.
One disappointment, both the Fitness Centre and the Willow Spa were closed for renovations.
Our room on the 4th floor was very spacious and had 2 queen beds and a sofa bed
Very luxurious.

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel

Recently attended conference here. Loved the hotel and location. It is under construction but did not affect my stay. Ask for a newly renovated room would be my only advice. Conference food was excellent. Breakfast and lunch provided.

From the moment we arrived, in spite of the elegant surroundings, the staff creates a very comfortable, relaxed environment. They were so helpful in giving directions and their suggested excursions contributed to a really exceptional experience. We had breakfast every morning in the restaurant and it was excellent as well. We look forward to a return trip.

I love the city, but more because the Hotel Fairmont Empress makes the visit memorable… the only regret that we had was that we could not stay any longer and enjoy more of the amenities that the Hotel had to offer

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel Room

Fairmont Empress Hotel

We checked into the Empress for a one night stay “birthday celebration” before heading north on the Island. We reserved a King room on the club floor and were upgraded to a suite, nice! The check-in is at the club room entrance and we were given a tour and outline of the privileges, [complimentary breakfast, canapes and honor bar], prior to going up to our room. The view in the club room over-looks the spectacular harbour, [full window front]. The club also opens up to a beautiful patio with comfy seating and heat lamps, [it was closed late October when we were there but would be lovely in the summer time]. The suite was well appointed and hit all the notes. Highly recommended! The only short coming was that there were no deep soaker tubs. I had inquired and was advised that none of the new rooms have the tubs…showers only. Conversely, the showers are amazing…all walk-in marble…no nasty shower curtains, rain shower, A+. Overall the hotel is grand and opulent, the service and staff exceptional!

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel Room

Fairmont Empress Hotel

Fairmont Empress Hotel
Fairmont Empress Hotel

Clearly the place to stay in Victoria. Located right at the harbour and close to all the fun and excitement of Victoria. Great restaurants, and all activities nearby. Beautiful old property with much of it updated to excellent current standards. Waterfront rooms are worth the price and the New Gold Lounge is about the most beautiful, sophisticated and enjoyable you will find anywhere….enjoy the magnificent harbour from inside the lounge or the exceptional terrace.

Afternoon tea was a treat….expensive but worth it both for the elegance and quality.

Skip dinner at their signature dining room,
Q. Very high prices in a brightly lit bare table environment with mediocre service and just OK food. Hope that they will improve this. It doesn’t fit the first class aspect of all else in the hotel

Wouldn’t stay anywhere else in Victoria. It is overall great.

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bengal Lounge
Empress Room
Veranda
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Room
Fairmont Empress Hotel Room

The Fairmont Empress along with the Parliament Building for British Columbia designed by the same architect, dominates Victoria Harbor, like a grand dame over her manor house, something out of Downton Abbey. The harbor is literally across the Street. The hotel is majestic and regal. It has perhaps the most beautiful gardens of any hotel I have ever seen. Its interior spaces are equally as majestic, soaring ceilings, gilt and marble everywhere, liveried porters and bellmen, all invoking the elegance of a gone by era. Its High Tea in a gorgeous gilded Victorian room is one of the foremost, and expensive, tourist attractions in Victoria.

The following must be said with a caveat. My room way on the 7th floor, one of the Gold level rooms and it was magnificent. Remember Room 720. It is directly over the main entrance, with an expansive view of the harbor and gardens, two doors down from the Royal Suite. I expected Prince William and Kate to walk out at any moment. These are the rooms you want to be in. The caveat obviously is that they are pricey. Ours was reserved by Silver Seas as part of an after cruise tour. I checked the hotel web site and found that the starting rate for a Gold level room was $799. This room, and the others facing the harbor probably go for more than that. Gold level rooms bring all sorts of perks, a separate concierge, a quiet private lounge serving breakfast, great afternoon snacks and post dinner desserts, all with a superb bar run on the honor system. This all far away from loud rowdy tourists.

I did not see any of the market rate rooms. I have no idea whether they are good, bad or indifferent. I do know the restaurant, Q, is horrible (see separate review). But even if the majority of less costly rooms are just average, they must be worth it. You are surrounded by luxury, the pomp and circumstance of the Victorian era, on the most desirable site in Victoria. It is the kind of hotel you just have to stay in once. (one bit of advice for the new owner-get rid of the new Empress sign on the front of the building, it is ever so tacky). So treat yourself and pretend you are royalty even for one night.

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bengal Lounge
Empress Room
Veranda
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Pool
Fairmont Empress Hotel Pool
Fairmont Empress Hotel
Fairmont Empress Hotel

We were here one night to explore Victoria. From the Empress, one can walk or take a water taxi to everything one wants to see. Great view from our room on the right floor overlooking the bay. The staff were friendly and helpful. Our room was well equipped and clean throughout. The king bed was very comfortable. The bathroom had everything one needs including bath robes and slippers. The only downside to staying on the 7th or 8th floor is it takes 2 elevators plus one to the garage. We were planning on afternoon high tea but at $75 per person we decided on a nice dinner instead. One cannot go wrong staying at a Fairmont hotel.

We stayed for five nights in the newly renovated wing of the Empress. Our suite was beautiful and included two bathrooms–totally fitting for our 50th Wedding Anniversary. Staff could not have been nicer and we thoroughly enjoyed the Club Lounge. Views over the harbor were outstanding and it was a great location.

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bengal Lounge
Empress Room
Veranda
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Pool
Fairmont Empress Hotel Pool

Obviously the brand is well known and we liked the traditional decor. A little perplexing is the lack of air conditioning in the hotel. A ceiling fan, plus a cheap desk fan did little to ease our comfort during three hot sticky nights. This was compounded by our need to close the windows due to the noise from outside below. The daily charge of $15 per day for Wifi…..was also a little strange, as a coffee shop around the corner gave it for free….but I guess they have their reasons. Probably would stay somewhere else next time…..nothing special in my book…but each to his own. p.s way over-priced…!

CHECK HOTEL AVAILABILITYFairmont Empress Hotel
721 Government Street , Victoria, BC

See Rates | Pictures | Reviews | Maps

The Fairmont Empress Hotel is located across from the harbor and offers Wi-Fi in public areas. Designed for comfort,  guest rooms offer daily newspaper, in room safe, internet access – wireless (complimentary), indoor pool, massage, steam room, spa, pool (kids).

View Fairmont Empress Hotel Victoria  on a map

Fairmont Empress Hotel Amenities
Bengal Lounge
Empress Room
Veranda
Bicycle rental
Health Club
Hot tub
Indoor pool (all year)
Pets allowed
Private parking
Sauna
Willow Stream, The Spa at Fairmont Empress