Royal Scot Hotel Victoria

Royal Scot Hotel Victoria Room
Royal Scot Hotel Victoria Room

I stayed here for 4 nights in a group of 12 in late August 2016 . On first night was refused service for 4 in the hotel restaurant at 8:25 ( closing 8:30 pm ) even though 7 of the group were already seated and waiting for main courses . I didn’t put in a written complaint until day 3 which was acted upon by the manager Greg Greene immediately (within 5 minutes). He was very understanding apologetic and annoyed at the treatment we were given by a franchise service in the restaurant . He fully committed to take all necessary steps to ensure that this behaviour would not happen again which I have no doubt he will ensure happens. He provided myself and my wife with a complementary additional night free of charge in an upgraded suite . I have travelled extensively worldwide for over 40 years and I am very impressed by the extremely quick efficient and customer focused response by Greg to a problem that arose .

Royal Scot Hotel Victoria
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Just 5 minutes’ walk from Victoria ferry terminal, this hotel features an indoor pool and a hot tub. Free WiFi is provided. A free shuttle is offered to the bus depot and Clipper Ferry. Royal Scot Hotel & Suites features spacious rooms, studios and suites boast fully equipped kitchens.

Jonathan’s Restaurant!
Come to the Royal Scot Hotel and check out the fresh new look in Jonathan’s Restaurant.

Check RatesRoyal Scot Hotel Victoria
425 Quebec Street, Victoria, BC

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Amenities
Jonathan’s Restaurant
Fitness centre
Laundry facilities
Pets not allowed
No smoking
Parking (surcharge)
Room service
Sauna