Red Lion Inn Victoria

We arrived at this hotel July 21, 2016. Nice looking from the outside, but that’s where it ended. Room was a terrible left over from the 80’s and falling apart. We went out for the evening and returned at 12:30am to a room that was about 84 degrees. AC had stopped working. Went to the front desk clerk who could do nothing. The hotel was full and room couldn’t be swapped out. Asked for a spare AC unit and I would swap it myself. Didn’t have one and told me they break down all the time. There was a very large window (4′ x4′ approx.) in the room that opened all the way to help alleviate the heat. Parents with small children, be aware for the safety of your children. Inquisitive children could easily fall out. I’ve never seen a window in a hotel on a upper floor open more than about 3 inches, there secured with a blocking device. Serious safety issue! Finally climbed into bed at about 1:30am and slept till about 5:30am when a garbage truck drove down the lane way beside the hotel and woke the whole family up. Tried to get back to sleep, good luck.
Spoke to the day desk clerk in the morning who referred us to there General Manager, Richmond who wasn`t there. This was a one night stay for us, so we conversed with him by phone at a later time. Richmond would do nothing more than a 10% discount. That`s a $17.50 reduction for a room that was suppose to have AC that impacted our next day due to lack of sleep. This was a 7 day vacation for us. A 10% reduction shows you how little they care about you and your family. The cost of this room was $175 plus tax. I expected a better room and certainly better service for that kind of money

A quick overnight stop over. For a low priced hotel the room was adequate, bathroom was clean. Lacking some niceties I would have expected, even at a bargain price, glasses would have been better than paper cups, coffee supplies were sparse and there was no kettle to boil water to make tea. I would stay there again because it is cheap and convenient, but not for more than 1 or 2 nights.

Red Lion Inn Victoria
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Guest rooms feature free wireless Internet access, free local calls and voicemail, microwave, refrigerator, cable TV. Kitchenettes are provided in suites and studios.

Relax and enjoy the seasonal outdoor pool.

Hotel in Victoria BC RatesRed Lion Inn Victoria
3366 Douglas Street, Saanich, BC

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