Management does try, but both times we stayed we had problems. We stayed here because it was cheap. It was for training I had to do and it accepts pets (we have 2 dogs). The rooms look decent, nice up-to-date linens, furnishings, etc. but the walls have stains/marks on them (age)? There were no glasses only 2 paper cups and the ice bucket was missing in the second room. There were 3 lotions instead of shampoo, conditioner and lotion and the gal at the front desk said the “Asian” housekeepers can’t read English and the containers all look the same. It was too cold in the room the first weekend we stayed and too hot in the room the next weekend (diff. rooms). The thermostat in the second room was behind the TV so it was not accessible and they don’t seem to work anyway. The A/C was on when we arrived (this is January). The hair dryer didn’t work and the toilet wouldn’t flush. They tried to fix it; a guy came in with a plumber/s snake and after working on it for a while said it was fixed finally but, no, it wasn’t. My husband finally asked them to move us to another room. The story of Goldilocks and the Three Bears came to mind as, finally, the third room was “just right”. Everything worked and was there and the temperature stayed constant. The walls also seem thin as you can hear people talking in the other rooms and especially in the hallway. We have to stay a third weekend in Feb. so we asked for the same room but they told us they couldn’t guarantee it because someone else may book it the day before and stay longer. (Why they can’t just hold that one on the day we arrive, especially booked 2 weeks in advance, is beyond me). Anyway, I guess the moral of the story is that you do get what you pay for. The rooms are under $100/night which is what I needed, but for that you should NOT expect a 5 star hotel.
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Located three kilometres from downtown Victoria . Seasonal heated outdoor pool, meeting facilities, business centre and fitness centre, as well as a beer and wine store ,
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