We booked one night at this hotel as part of our Victoria Clipper package. To stay here, we had to upgrade our VC package–definitely worth it. First class hotel! Beautiful building. Service exceptional.
This was my third stay at HGP. If consistency is your preference (positive consistency that is), this seems to be a sure bet for an Inner Harbor view suite. The hotel is still clean as ever. We were pleasantly greeted by many of the same staff as we met on our stay last year. The room was better than ever as we had a corner suite with balconies facing two different directions. Though I will say that the furniture is a little worn (mainly some of the wood surfaces). The cocktails remain wonderful (though I totally missed that killer mojito they had on the menu last year) and the service overall remains top notch. In fact, this stay put the maintenance service to the test. When we get to our room, we realized that the AC was not cooling the room (the wonderful weather got into the mid 70’s during our stay) properly. I made a call to the front desk to report the problem and was assured that someone would be up shortly to check it out. Shortly turned out to be an understatement! It was almost as if the maintenance man was already waiting out in the hall for me to let him in. Once he was in, he immediately and knowledgeably tackled the problem head on. There was the need to remove excess insulation materials left from the recent renovation that were blocking the temperature sensors. It made a mess, but he had a vacuum handy and cleaned it up thoroughly. The whole job start to finish took no more than about 10 minutes. I was impressed!
Still my only pet peeve about this hotel is the shower water pressure (lack thereof). I guess you could say that’s consistent as well. But, hey nobody is perfect and definitely not a reason to not stay here.
The Hotel Grand Pacific offers five-star service, incomparable location, and first-class amenities. The spacious guest rooms and suites have a private balcony, complimentary high-speed Internet access and such comforts as bathrobes, hair dryer, iron, coffeemaker and luxurious bath amenities. Located steps away from the inner harbour in downtown Victoria. Walking distance to shopping areas and conference centre.
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Hotel Grand Pacific Amenities
24-hour front desk
Safe deposit box