Our check in was quick and efficient, the staff, especially Cal, were friendly and knew their stuff. Our original assigned room was next to the elevator so we asked for a different room which was handled without fuss and we even got a free upgrade (as we were in town for my birthday) to a suite.
The suite was at the front of the hotel and this meant that there was a fair bit of traffic noise from the street four floors below us (they provide a pair of ear plugs so I had no trouble sleeping though). My advice would be to ask for a room at the back of the hotel or as high up as possible.
Close to attractions, restaurants, and shopping districts. The hotel features spaciously-appointed guest rooms and suites, each equipped with free wireless high-speed Internet access, 37-inch flat screen televisions and cable television.
View Best Western Plus Carlton Plaza Hotel Victoria on a map
BEST WESTERN PLUS Carlton Plaza Hotel Amenities
Complimentary in-room coffee or tea, newspaper in lobby
Free local calls